All items are shipped from Sydney, Australia. Shipping time is normally 1-2 days
Different shipping methods are available during checkout, and range from about AUD6.00 to AUD10.00.
Customer Arranges Pick-Up
The customer can arrange his/her own pick-up. Select this method:
- If you want to collect your order from us in Castle Hill (North West Sydney).
- if you want to arrange pick-up of the order. For example if you want to arrange the order to be picked up via a courier like DHL, Fed-Ex or any other.
When selecting this method you are not charged anything for shipping.
General Info - International Shipping
All orders are shipped from Australia. It is very important to be aware that depending on the destination country's customs procedure, an import duty fee might apply. Many countries have a customs free threshold. If the parcel value is below a certain value (USD 2000 in USA), no import duty is charged. Additionally the import duty depends on the type of items shipped. Most of our products are classed as "Electronic Components", and are duty free in most countries. This means customers will not have to pay any customs duty for most items bought from us.
Of our current available shipping options, only TNT, DHL and Australia Post Express Courier International provide Door-To-Door service. This is very important for customers in countries with complex customs procedures (Europe, South America). The shipping company will do all customs paper work for you, and deliver the parcel to your door. If any customs fee has to be paid, they will contact you prior to delivery. There might be admin fees. For all other shipping methods, your order might be held at customs, and you will have to arrange for any customs clearance that has to be done.
DHL and TNT International Courier, Door-to-Door service
Our DHL and TNT International shipping methods provide a Door-to-door service, meaning all customs clearance is taken care of by the courier. Orders can also be tracked online. International orders are normally delivered within 2-3 days. When selecting this shipping method, be sure to supply us with your telephone number.
Australia Post International Express Courier and Express Parcel
Australian Post Express Courier International(EMS) and Express Parcel International shipping.
Express Courier International is a reliable, cost-effective, international courier service. It offers reliable delivery to over 190 destinations. Items can be tracked via internet. You will receive a tracking number from us after your order has been shipped. Most items take between 3-5 days to deliver.
Express Post International is a cheaper alternative to Express Courier International. It is only available for parcels weighing more than 2kg. It normally takes slightly longer(1-2 days), and has less tracking information.
Please note these are NOT a Door-to-Door shipping methods! Your parcel might be held by customs, in which case they will contact you to pay any required fees. Use a Door-to-Door shipping method (like TNT) to avoid customs delays.
International Air Mail
Australian Post International Parcel Post Air Mail. Most parcels sent via air mail take between 1 and 2 weeks. There is NO tracking available for this shipping method!
Please note this is NOT a Door-to-Door shipping method! Your parcel might be held by customs, in which case they will contact you to pay any required fees. Use a Door-to-Door shipping method (like TNT) to avoid customs delays.